Lucilles - Service Manager/PIC
Hofman Hospitality GroupSanta Clarita, California, United States
Posted February 21, 2025
19 - 23
Part Time
About the Company
Hofman Hospitality Group (HHG) is a family-owned restaurant chain founded in 1951 that operates three distinct brands—Hof's Hut, Lucille's Smokehouse Bar-BQue, and Saint & Second—each offering a unique culinary experience from classic Americana to Southern barbecue. The company’s core focus is on delivering high-quality food, friendly service, and comfortable dining environments that foster shared experiences among guests. HHG’s longevity and commitment to culinary diversity set it apart in the competitive hospitality sector, allowing it to adapt to evolving tastes while maintaining its founding values. With a strong emphasis on teamwork, community engagement, and a culture that values both tradition and innovation, HHG attracts employees who thrive in a supportive, growth-oriented setting.
Job Description
The Service Manager is responsible for assisting with managing front-of-house operations of a full-service, fast-paced restaurant in accordance with standardized policies in order to achieve efficient, friendly services and profitable operations.
Requirements
- Contributing to staffing responsibilities, including hiring, training, scheduling, performance management, and separation
- Assisting in leading a specific department
- Creating a positive team atmosphere among team members
- Delivering excellent guest service
- Resolving complaints from guests
- Participating in administrative requirements
- Maintaining a safe, secure, and healthy environment
- Providing regular, accurate, computerized reports of operations
- Helping with the duties of other team members
- Minimizing and controlling costs
- Collaborating with sales and catering teams
- Adhering to and enforcing all applicable local, state and federal laws, rules, and regulations