Customer Support Specialist-Japanese/Chinese speaking

Holafly is a fast-growing start-up that provides internet connection to travelers around the world. We're looking for Customer Support Specialists to join our global team and provide exceptional customer experience.

Requirements

• Previous experience working in BPOs, call centers, or other fast-paced customer service environments
• Ability to handle multiple conversations simultaneously with efficiency and attention to detail
• A high level of empathy and assertive communication skills
• Strong interpersonal skills and a team-player attitude
• Fluency in English (spoken and written)
• Japanese (JLPT N1 level) or Chinese (HSK 6 level) is required

Benefits

• 20 Paid Time Off
• Education bonus
• Opportunities for professional growth and development