Responsable service clientèle

Delighted to work in a 39-hour workweek with flexible breaks and opportunities for professional development, including paid preparation and generous parental leave. Manage a team of 8 colleagues, advising clients, handling customer orders and complaints, and improving processes.

Requirements

• Commercial background
• Solid experience in customer service
• First experience in management
• Passion for professional customer service
• Entrepreneurial personality
• Talent for organization and resilience
• Structured and solution-oriented work method
• Strong knowledge of MS-Office and SAP programs
• Flexibility within opening hours

Benefits

• 39-hour workweek
• Flexible breaks
• Paid professional preparation (LPP) at 65%
• Generous maternity and paternity leave
• Encouragement and development of leadership skills
• Sense of accomplishment