Teamleiter:in Kundendienst
HornbachZurich, Switzerland
Posted February 2, 2026
Full Time
About the Company
Hornbach operates as a European home improvement company offering high-quality products and services.
Job Description
We are looking for a Team Leader Customer Service to manage our customer service team, advise customers on our services, and process customer orders and complaints. The ideal candidate has vocational training as a saleswoman/man, experience in leadership, and knowledge of MS Office and SAP.
Requirements
- Vocational training as a saleswoman/man or similar
- Experience in leadership
- Knowledge of MS Office programs and SAP
- Flexibility within opening hours
Benefits
- 39-hour week with flexible breaks
- Full-time or part-time, selectable between 80% and 100%
- BVG share (pension fund) of 65% paid
- Generous parental leave
- Promotion and development of your leadership skills