Onboarding Specialist - 100% Remote - LATAM

As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey, ensuring a seamless transition and a solid foundation for their success. You will also become an expert user of all Hostaway products and develop customized onboarding materials and resources in both Spanish and English.

Requirements

• At least 2 years of experience in customer onboarding or customer success within the SaaS industry.
• Native-level fluency in Spanish and professional proficiency in English are mandatory.
• Proven ability to manage multiple onboarding projects simultaneously, while maintaining sharp attention to detail.
• Strong interpersonal skills and the ability to create a positive first impression with new customers.
• Excellent communication, presentation, and training skills.
• Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment.
• Strong problem-solving skills and the ability to think critically.

Benefits

• Competitive Compensation
• 100% Remote
• Equity
• Values-Driven Leadership
• Professional Growth
• Annual Paid Leave
• Geographic Specific Benefits
• Dynamic Team Culture