We're looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. As a Client Onboarding Specialist, you'll collaborate closely with Sales, Account Management, Product, and our customers to provide personalized trainings and support. You'll have the opportunity to make a real difference and be part of a global, fun-loving, and impact-driven team.
Requirements
- Fluency in English
- Passion for educating customers and colleagues, performance improvement, and commercial success
- Organized, proactive, and comfortable working independently in a remote environment
- Comfortable being in a customer facing role + tasks that require attention to detail
- Great project management skills, juggling multiple projects at the same time and managing multiple stakeholders (and their expectations!)
- Experience in travel tech or SMB-focused SaaS (bonus points)
- Familiarity with HubSpot, Slack, Confluence, Loom (bonus points)
- Teaching background, or Onboarding, Customer Success, Account Management, or Implementation roles (bonus points)
- Experience designing and implementing best practices and processes (bonus points)
Benefits
- Generous ‘Time to Recharge’ policy — unlimited paid time off
- Amsterdam Program – visit us in Amsterdam (HQ) for 2–4 weeks annually
- Work remotely for a maximum of 4 weeks per calendar year
- Annual team off-site (often somewhere sunny)
- Extensive paid family leave
- Three paid volunteer days per year
- Two-week cross-functional onboarding program
- Cutting-edge equipment and tools to set you up for success
- Cambly access for English language support, if needed
- Join a global, fun-loving, and impact-driven team