Client Onboarding Specialist - LATAM

We're looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. As a Client Onboarding Specialist, you'll collaborate closely with Sales, Account Management, Product, and our customers to provide personalized trainings and support. You'll have the opportunity to make a real difference and be part of a global, fun-loving, and impact-driven team.

Requirements

• Fluency in English
• Passion for educating customers and colleagues, performance improvement, and commercial success
• Organized, proactive, and comfortable working independently in a remote environment
• Comfortable being in a customer facing role + tasks that require attention to detail
• Great project management skills, juggling multiple projects at the same time and managing multiple stakeholders (and their expectations!)
• Experience in travel tech or SMB-focused SaaS (bonus points)
• Familiarity with HubSpot, Slack, Confluence, Loom (bonus points)
• Teaching background, or Onboarding, Customer Success, Account Management, or Implementation roles (bonus points)
• Experience designing and implementing best practices and processes (bonus points)

Benefits

• Generous ‘Time to Recharge’ policy — unlimited paid time off
• Amsterdam Program – visit us in Amsterdam (HQ) for 2–4 weeks annually
• Work remotely for a maximum of 4 weeks per calendar year
• Annual team off-site (often somewhere sunny)
• Extensive paid family leave
• Three paid volunteer days per year
• Two-week cross-functional onboarding program
• Cutting-edge equipment and tools to set you up for success
• Cambly access for English language support, if needed
• Join a global, fun-loving, and impact-driven team