Web Hosting Support with English

HostPapa is a web hosting company looking for a Web Hosting Support Specialist to provide technical support via phone, email/tickets, and chat. The role involves troubleshooting website and email issues, explaining web hosting components, and providing excellent customer service.

Requirements

• Experience in a technical support or helpdesk role
• Strong troubleshooting skills, especially for websites and email systems
• Solid communication skills in English (written and verbal)
• Experience with web hosting platforms (strong plus)
• Customer service background or related tech role (asset)

Benefits

• Competitive salary
• Career advancement & professional development opportunities
• Flexible work arrangements to support work/life balance
• Work from anywhere (remote opportunity)