Chief Operating Officer - Software & SaaS Operations

This Chief Operating Officer role focuses on leading end-to-end business operations, transforming strategic goals into actionable KPIs, and ensuring efficient execution across all departments. The COO will lead data-driven systems, strategic planning, and team leadership, with a focus on regulatory compliance and process improvement.

Requirements

• Proven experience as COO, Director of Operations, or Head of Delivery in an IT, SaaS, or software product-based company.
• 10+ years of experience in technology operations, delivery management, or product lifecycle execution.
• Strong understanding of software development processes (Agile / DevOps) and product engineering lifecycles.
• Experience managing cross-functional teams (Tech, Product, QA, Client Success, Finance, and HR).
• Excellent analytical, leadership, and communication skills.
• Bachelor’s or Master’s in Computer Science, Software Engineering, or IT Management (MBA preferred).