Banquet Manager

The Event Services Manager is responsible for effectively monitoring the daily functions of the Events Department, providing support and guidance to the banquet team, and ensuring a successful and effective event resulting in a positive guest experience. The position requires leadership, communication, and problem-solving skills, as well as a desire to understand and anticipate the needs of others in a fast-paced environment.

Requirements

• Supports and Manages the Events Department
• Supervise, Empower, Lead, Coach and Motivate the Banquet team
• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys
• Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
• Responsible for proactively reviewing staffing and equipment needs
• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
• Responsible for maintaining a high energy, positive, professional appearance
• Responsible for developing innovative and creative décor for Banquet function space
• Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Ability to develop ideas for special events and holiday functions
• Event Services Manager are an integral part of the hotel's overall Food and Beverage team