IAG Cargo is seeking a Customer Service Manager to manage operations at key regional stations, ensuring a consistent and high-quality customer experience while maintaining compliance with regulatory requirements and internal standards.
Requirements
- Bachelor's degree
- At least [X] years of experience in managing cargo freighter operations
- Track record of delivering sustainable and significant change and reducing complexity
- Experience in collaborating with commercial teams to help drive revenue
- Numerical literacy and strong analytical skills
- Ability to communicate in local regional language(s) will be an added advantage
Benefits
- Competitive salary and bonus
- Flexible bank holiday policy
- Free onsite gym facility
- Access to LinkedIn learning and Rosetta Stone Language courses
- Discounts on Apple, Cinema tickets, and other goodies through Perks at work