SENIOR IT TECHNICIAN

Are you passionate about technology and want to see how your work transforms the real world? We are looking for a Senior IT Technician to join our collaborative team and support us in ensuring the area's objectives are met, as well as operate and maintain all company information systems, from the point of view of networks, cloud servers, and microcomputing.

Requirements

• Comprehensive supervision of hardware and software inventory, ensuring license control and assets, including Microsoft Office / Microsoft 365.
• Advanced administration of Microsoft 365: Outlook, Teams, OneDrive, and management and optimization of environments in SharePoint Online.
• Management of identities, permissions, and access in corporate environments (LDAP, Microsoft 365, Business Central, Jira, and other internal systems).
• Coordination and supervision of external microcomputer providers and teams, ensuring optimal levels of service.
• Management and verification of backup systems, as well as periodic planning, maintenance, and testing of business continuity and contingency plans.
• Administration and support in Linux environments, ensuring good performance, security, and availability.
• Technical and operational documentation, especially aligned with frameworks and standards like ISO 27001, ENS, or other security standards, ensuring traceability and compliance.
• Definition, follow-up, and analysis of KPIs and service metrics, proposing continuous improvements.
• Promoting and supporting collaborative processes through Microsoft tools, promoting good practices throughout the organization.
• Ensuring the fulfillment of internal IT methodologies, processes, standards, and policies.
• Participating in the evolution, optimization, and standardization of technological infrastructure, bringing vision and value proposals.

Benefits

• Opportunity to work in a collaborative team
• Professional growth and development
• Tangible impact on the organization
• Hybrid work arrangement (4 days a week)