Senior IT Engineer
TexaportCity of Edinburgh, Scotland, United Kingdom
Posted August 21, 2025
Full Time
About the Company
Texaport is a UK‑based managed services provider that delivers comprehensive IT support, desktop and server maintenance, network infrastructure, consultancy, cyber security, and GDPR compliance solutions. Built on a security‑first philosophy, the company prioritises rapid incident response, robust protection, and privacy safeguards to help clients focus on core business objectives. Texaport differentiates itself through a customer‑centric service model, strategic partnerships with leading technology vendors, and a commitment to industry‑wide best practices and regulatory compliance. Its vision is to be the trusted partner of choice for organisations seeking reliable IT management and cutting‑edge security solutions.
Job Description
As a Senior IT Engineer, you'll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team, working closely with clients to design, implement, and maintain IT systems that enable their success.
Requirements
- Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.
- Strong knowledge of Microsoft 365, Azure, and Windows Server technologies.
- Proficiency in networking (firewalls, routers, switches, VPNs, VLANs).
- Experience with cyber security tools and best practices, including endpoint protection, vulnerability management, and compliance frameworks.
- Hands-on experience with virtualisation platforms (VMware, Hyper-V).
- Knowledge of backup, disaster recovery, and business continuity solutions.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent (desirable).
- Full UK driving licence (preferred, due to on-site client visits).
Benefits
- Competitive salary, based on experience.
- Hybrid working model with flexibility.
- Opportunities for professional training, development, and certification support.
- A collaborative, friendly, and security-focused work environment.
- Exposure to diverse clients and technologies, offering continuous learning.
- 28 days annual leave (including bank holidays), increasing with service.
- Company pension scheme and other benefits.
