Desktop Support Specialist
IEX GroupNew York, New York, United States
Posted October 22, 2025
110000 - 125000 USD year
Full Time
About the Company
IEX Group is a technology-driven financial services company focused on advancing finance through innovative solutions. Founded with the creation of IEX Exchange, a stock exchange designed for high-performance trading, IEX prioritizes integrity and transparency to deliver reliable results for investors. The company continues to develop transformative technologies while maintaining its commitment to ethical practices.
Job Description
IEX is seeking a high-energy Desktop Support Specialist to join their Enterprise Infrastructure team in New York. The role involves providing user support, managing Windows/MacOS/iOS devices, and supporting Microsoft services like Active Directory, Exchange, and Intune. This position is ideal for someone passionate about IEX's mission of driving fairness and transparency in Wall Street.
Requirements
- Provide user onsite and remote support to over 200 internal employees.
- Manage user and device accounts in a multi-tenant Microsoft environment.
- Oversee and update assigned support service requests.
- VPN Support
- Image PC's, laptops, Macbooks
- Experience with Group Policy Management
Benefits
- Comprehensive Benefits
- Unlimited PTO
- Medical, dental, and vision insurance
- New hire stock equity (RSUs)
- OneMedical membership
- 401K employer match
- Flexible workplace
- Employer charity match
- Learning stipend
- Commuter benefits
- Jump Start onboarding program
- Internal mentor program
