Desktop Support Engineer
TeleperformanceDublin, Ireland
Posted October 21, 2025
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
Teleperformance is seeking a Desktop Support Engineer to provide support to company employees on both-site and remote locations. The role involves troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring compliance with security standards. They value employees and offer a great work environment.
Requirements
- Troubleshooting Windows Desktop and Laptop issues.
- Software deployment and updates for all devices.
- Customer service via phone, email, and instant messaging.
- Triage major incidents impacting business productivity.
- Managing security policies and audit evidence.
- Resolving technical issues and maintaining SLAs.
- Experience with MS Office and ITIL processes.
- Ability to problem-solve and prioritize.
