Residential Solar Monitoring Specialist
IGS EnergyDublin, Ohio, United States
Posted December 15, 2025
44970 - 71950 USD year
Full Time
About the Company
IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to millions of homeowners and businesses across the U.S. As a family-owned, private company, IGS Energy prioritizes long-term impact over short-term gains, putting purpose before profits. Our commitment to serving the needs of our customers, employees, and communities, alongside our expertise in risk mitigation and cost control, is redefining the retail energy experience for a more sustainable, customer-focused energy future.
Job Description
As a Residential Solar Monitoring Specialist, you will be responsible for monitoring IGS' portfolio of installed systems, working with third parties to resolve maintenance issues, and processing invoices for service work. This role directly contributes to IGS's goal of scaling our Residential Solar business quickly and efficiently.
Requirements
- Monitor IGS' portfolio of installed systems using a combination of IGS' platform and manufacturers' monitoring profiles
- Assists with weekly calls with maintenance providers to review outstanding issues and to dispatch technicians when needed
- Supports IGS billing Analyst team in accurately billing customers, resolving discrepancies and addressing customer billing concerns
- Reviews and audits own completed work for accuracy, makes corrections when necessary, and timely reports status to management
- Review closed issues for appropriate documentation
- Review and approve service invoices for payment
Benefits
- Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions
- Robust support through Headspace and free mental healthcare visits for you and your dependents
- Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services
- Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools
- Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks