Sr. Manager, Rewards
iHerb, LLCIrvine, California, United States
Posted September 24, 2025
115850 - 184307 USD year
Full Time
About the Company
iHerb, LLC is dedicated to making health and wellness accessible through its curated selection of products, including vitamins, natural supplements, and eco-friendly goods. Founded in 1996, the company offers competitive pricing and a convenient online shopping experience, driven by a commitment to empowering individuals and promoting a healthier world. iHerb's culture is built on five shared values: focusing on the customer, empowering employees, being entrepreneurial, embracing diversity, and striving for simplicity.
Job Description
iHerb is seeking a Sr. Manager, Rewards to lead the development and execution of a multi-year loyalty program. This role will involve strategic planning, collaboration with cross-functional teams, and optimization of reward programs to drive customer acquisition, retention, and activation metrics. The manager will also ensure legal and SOX compliance and ensure programs align with both internal and external partners.
Requirements
- Strong communication skills (listening, verbal, and written)
- Proven cross-functional team leadership with the ability to interact with stakeholders
- Ability to motivate, develop, and direct teams
- Proficient in web/digital analytics
- Experience in leading design and execution of programs across multiple communication channels
Benefits
- Medical, dental, vision
- Basic life insurance
- 401(k) plan
- Paid Time Off
- Paid Sick Leave
