宾客服务经理 Guest Service Manager

This guest service manager role focuses on providing functional support and guidance to all hotel departments. Responsibilities include ensuring guest prompt attention, resolving issues, assisting front desk staff and departments, maintaining cleanliness, and collaborating with security and event management. The role also involves ensuring guest registration and emergency response, providing sales support, and completing assigned tasks.

Requirements

• Maintain cooperation and communication with other departments.
• Ensure guests are promptly addressed.
• Reflect on guest needs and resolve issues.
• Assist front desk staff and other departments.
• Check and assist with guest registration.

Benefits

• Competitive Salary
• Opportunities for Growth