Duty Manager 值班经理

IHG Hotels & Resorts is seeking a Duty Manager to lead their team and elevate guest experiences. This role involves managing guest complaints, ensuring efficient team performance, and fostering a positive and collaborative environment. The company emphasizes a team-oriented approach and welcomes employees who bring their whole selves to work.

Requirements

• Minimum Diploma or equivalent
• 2 years’ front desk/guest service leader experience
• Fluency in spoken and written English
• Basic math skills
• Excellent communication, problem solving, reasoning, and motivational skills
• Ability to stand for long periods and lift heavy items
• Knowledge of hotel property management systems (Opera - preferred)

Benefits

• Competitive salary
• Wide range of benefits
• Uniform
• Room discounts
• Training