Guest Experience Agent (Pre-Opening)

IHG Hotels & Resorts is seeking a Guest Experience Agent for a pre-opening position in Saudi Arabia. The role involves handling guest inquiries, reservations, providing information about hotel amenities, coordinating guest services, and resolving issues. The ideal candidate will be warm, professional, and passionate about delivering exceptional guest experiences within a luxurious resort setting.

Requirements

• Answering phone calls and responding to guest inquiries
• Assisting guests with checking-in/check-out and making reservations
• Handling special requests and coordinating services
• Maintaining knowledge of hotel and local area

Benefits

• Competitive salary
• Full uniform
• Room discounts
• Best training
• Wellbeing support (myWellbeing framework)