Reservation Agent

IHG is seeking a detail-oriented Reservation Agent to handle guest bookings and inquiries. This role involves managing booking requests, providing accurate information about hotel services, and contributing to maximizing room revenue. The agent will collaborate with various teams to optimize room occupancy and maintain brand standards.

Requirements

• Previous experience in hotel reservations or front office roles preferred.
• Strong communication and customer service skills.
• Detail-oriented with excellent organizational abilities.
• Proficient in reservation and property management systems (PMS).
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Positive attitude and team player.
• Flexibility to work shifts, including weekends and holidays.

Benefits

• Competitive salary
• Opportunities for growth
• Global team environment