前台主管

The Host Manager will be responsible for creating memorable guest experiences by warmly welcoming guests and managing front office operations during scheduled shifts. This role involves managing reservations, handling transactions, providing excellent customer service, monitoring booking information, and assisting with team training. The ideal candidate will be knowledgeable about the hotel's products and services and able to address guest needs efficiently.

Requirements

• Supervise front office work during scheduled shifts.
• Manage reservations and handle cash transactions.
• Provide excellent guest service and address guest needs.
• Monitor team bookings and update information.
• Assist department managers in organizing employee training.