Software Support Specialist (REMOTE)
InBodyUnited States • Nevada, United States
Posted October 21, 2025
44000 - 54000 USD year
Full Time
About the Company
Founded in 1996, InBody is a leader in health and wellness technology, offering award-winning medical-grade body composition analyzers. These precise devices provide accurate measurements such as percent body fat, segmental muscle analysis, and total body water, catering to professionals in healthcare, fitness, research, and corporate wellness. InBody's focus on easy, quick, and precise analysis helps individuals redefine their health metrics across various fields including nutrition, medical, dialysis, diabetes, endocrinology, cancer, obesity, bariatric care, geriatrics, and sarcopenia.
Job Description
InBody is seeking a Software Support Specialist to provide technical support for their various platforms and products. The role involves troubleshooting, diagnosis, customer service, and integration needs, ensuring high customer satisfaction. The ideal candidate thrives in a fast-paced, customer-facing environment with a passion for helping others.
Requirements
- Serve as the liaison between clients and Development Team
- Provide technical support via phone and email for cloud applications
- Assist customers with cloud setup and troubleshooting
- Prepare reports and maintain accurate records
- Collaborate with team members and other departments
Benefits
- Medical, dental, vision, and life insurance
- Flexible spending account (FSA) and dependent care account (DCA)
- 401(k) plan with up to 3% company match
- Paid vacation and sick leave
- Corporate wellness program, including gym membership reimbursement
- Discounted pet insurance
