Account Manager

This Account Manager role is responsible for managing a portfolio of billers and physician groups, focusing on retention, expansion, and executive relationships. The role involves driving expansion, ensuring successful deployments, and converting to commercial growth. The role demands a strategic, proactive approach with cross-functional collaboration.

Requirements

• 3 to 6 years in B2B SaaS Account Management with renewal and expansion ownership
• Experience in healthcare revenue cycle or patient payments across multi-site environments (billers, MSOs, large groups)
• Program management skills to run complex, phased post-implementation rollouts
• Comfortable with data (Excel, plus basic SQL or BI is a plus) to build clear ROI stories
• Executive presence, negotiation skills, and crisp written and verbal communication
• Willingness to travel for key onsite meetings and launches