Senior Solutions Engineer
incident.ioNew York, New York, United States
Posted January 1, 2026
150000 - 250000 USD
Full Time
About the Company
incident.io is a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic.
Job Description
incident.io is a leading AI incident response platform that helps teams reduce incident response time and improve reliability. The company is looking for a Senior Solutions Engineer to join their team, working closely with Sales, Customer Success, and Product teams to understand customer requirements and drive complex evaluations.
Requirements
- Proven track record in a similar role, preferably at a SaaS company
- Strong communication skills and ability to explain complex topics in a clear, concise manner
- Experience with sales processes, problem-solving, and working with customers
- Desire to work in a fast-paced start-up environment with autonomy to build resource sets
Benefits
- Market leading private medical insurance
- Generous parental leave
- First Friday of the month off
- Generous annual leave/PTO allowance
- Competitive salary and equity
- Remote working and personal development budget
- Enhanced pension/401k
