Voice IT Field Support Specialist
Independent SoftwareColumbia, Maryland, United States
Posted June 15, 2025
Full Time
About the Company
Independent Software delivers next-generation cyber services, intelligence, and analytics to support national defense missions, prioritizing customer and employee success, technical excellence, and social awareness.
Job Description
As a Voice IT Field Support Specialist, you will provide technical support to install, maintain, and troubleshoot IT and voice systems across government sites. Your work will involve conducting site surveys, preparing installation documentation, and performing physical labor.
Requirements
- Proficient in troubleshooting and repairing hardware and peripherals.
- Experience installing and configuring Windows operating systems and software applications.
- Knowledge of antivirus software, patch management, and basic networking.
- Ability to interpret technical manuals and schematics.
- Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
- Familiarity with Active Directory policies and security.
- Excellent time management, communication, and customer service skills.
- Capable of working independently with minimal supervision.
- Comfortable working in both office and field environments.
