Service Delivery Senior Manager
Indra UKLondon, England, United Kingdom
Posted February 9, 2026
Full Time
About the Company
Indra is a leading global technology and consulting company, providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America.
Job Description
Indra is seeking a Service Delivery Senior Manager to lead the end-to-end delivery of maintenance services for a major programme in the public transport sector. The role requires strong leadership, operational discipline, and the ability to drive service excellence across a large, diverse organisation with multiple workstreams.
Requirements
- Bachelor's degree (or equivalent) in engineering, telecommunications, electronics, IT, or a related discipline.
- Demonstrable and extensive experience delivering maintenance, technical operations, or service management in complex, regulated, or safety-critical environments.
- Proven leadership experience managing large operational teams, including field engineers, workshop technicians, and service support functions.
Benefits
- 25 days per annum + 8 days bank holidays (options to buy/sell days)
- 35 hour working week
- Pension
- Private medical insurance (including dental & optical)
- Life assurance
- Income protection
- Employee assistance programs
- Flexible/remote working options
- Charitable initiatives
- Social events (formal & informal)
- Learning and development programs
