Member Experience Manager - New York City
IndustriousNew York, New York, United States
Posted August 1, 2025
65000 - 75000 USD year
Full Time
About the Company
Industrious is a leading provider of flexible workplace solutions, offering coworking spaces, private offices, suites, and meeting rooms globally. Founded in 2012, the company has expanded to over 200 locations in more than 65 cities, earning recognition for its exceptional customer satisfaction. Industrious focuses on creating welcoming, empowering, and delightful office experiences that cater to various needs, from daily use to occasional visits.
Job Description
Industrious is the largest premium workplace-as-a-service provider, seeking a Member Experience Manager to deliver exceptional days for members. The ideal candidate is a problem solver, momentum driver, and experience creator who can hold their own in business conversations and connect with the broader business community.
Requirements
- No member request is too big or too small for you to handle
- You’re energized by people and work well in a team
- Your attention to detail is something people comment on
- You’re resilient. You know growth only comes from embracing challenging and unpredictable days
- You’re willing to get your hands dirty one minute and think big picture the next
Benefits
- heavily subsidized healthcare plans
- generous paid time off
- wellness programs
- professional development grants
- 401k plan
- bonuses up to $11,000
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