Member Experience Associate - New York City
IndustriousNew York, New York, United States
Posted August 1, 2025
Full Time
About the Company
Industrious is a leading provider of flexible workplace solutions, offering coworking spaces, private offices, suites, and meeting rooms globally. Founded in 2012, the company has expanded to over 200 locations in more than 65 cities, earning recognition for its exceptional customer satisfaction. Industrious focuses on creating welcoming, empowering, and delightful office experiences that cater to various needs, from daily use to occasional visits.
Job Description
Industrious is a premium workplace-as-a-service provider seeking a Member Experience Associate in New York City. The role involves creating great days for members, building relationships, and managing day-to-day operations.
Requirements
- Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
- Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
- Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
- Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
- Ensure work areas are kept in a sanitary condition and all safety protocols are followed.
Benefits
- Fixed hours to give you stability
- Commuter Stipend of $150 / quarter
- Travel stipend $150/ annually (after 90 days)
- End of Year Bonus of $1500
- Sick pay as required by law
- Benefits bundle through Sequoia
- Heavily subsidized healthcare plans
- Generous paid time off
- Wellness programs
- Professional development grants
- 401k plan