Member Experience Manager - Phoenix/Scottsdale
IndustriousPhoenix, Arizona, United States • Scottsdale, Arizona, United States
Posted August 12, 2025
70000 - 70000 USD year
Full Time
About the Company
Industrious is a leading provider of flexible workplace solutions, offering coworking spaces, private offices, suites, and meeting rooms globally. Founded in 2012, the company has expanded to over 200 locations in more than 65 cities, earning recognition for its exceptional customer satisfaction. Industrious focuses on creating welcoming, empowering, and delightful office experiences that cater to various needs, from daily use to occasional visits.
Job Description
Industrious is seeking a Member Experience Manager based in Phoenix or Scottsdale to be the go-to person for organizing events, resolving customer needs, and building relationships with members. This in-person role requires a self-starter with a strong business sense and a positive attitude, as the manager is responsible for creating a smooth operation and delivering exceptional experiences. This is a supportive and collaborative role within a large, growing workplace-as-a-service provider.
Requirements
- No member request is too big or too small for you to handle
- You’re energized by people and work well in a team
- Your attention to detail is something people comment on
- You’re resilient. You know growth only comes from embracing challenging and unpredictable days
- You’re willing to get your hands dirty one minute and think big picture the next
Benefits
- Health plans
- Wellness programs
- Professional development grants
- 401k plan