Member Experience Manager - Chicago
IndustriousChicago, Illinois, United States
Posted October 23, 2025
65000 - 75000 USD year
Full Time
About the Company
Industrious is a leading provider of flexible workplace solutions, offering coworking spaces, private offices, suites, and meeting rooms globally. Founded in 2012, the company has expanded to over 200 locations in more than 65 cities, earning recognition for its exceptional customer satisfaction. Industrious focuses on creating welcoming, empowering, and delightful office experiences that cater to various needs, from daily use to occasional visits.
Job Description
Industrious is seeking a Member Experience Manager for their Chicago location. This in-person role is focused on creating a positive and seamless member experience by solving problems and fostering strong relationships. The role involves organizing details, communication, and community engagement. The ideal candidate is adaptable, collaborative, and driven to deliver exceptional service.
Requirements
- No member request too big or too small for you to handle
- Energized by people and work well in a team
- Attention to detail
- Resilience
- Willingness to embrace challenging/unpredictable days
Benefits
- Generous Paid Time Off
- Wellness Programs
- Professional Development Grants
- 401k Plan