Sales Operations Manager

The Sales Operations Manager will lead the global Sales Operations governance framework and provide operational excellence support to all regional Sales Operations Managers. The role ensures consistent execution of sales processes, systems usage, documentation standards, and dealer network compliance across all markets.

Requirements

• Significant proven industry experience in automotive commercial operations, sales operations, or order-to-delivery environments within an OEM or large automotive importer.
• Proven global or multi-regional role exposure, working with multiple markets, dealer networks, and importer models.
• Bachelor’s degree in Business Administration, Operations Management, Supply Chain / Logistics, Finance or Information Systems
• Master’s degree (MBA or MSc) is highly desirable, particularly with focus on operations, strategy, or digital transformation
• Strong end-to-end vehicle sales operations expertise e.g. Order-to-cash processes or Vehicle allocation and stock management
• Experience leading governance frameworks, including global process definition, policy rollout, audits, and compliance tracking
• Experience working in matrix organisations with strong regional autonomy
• Change management experience, driving system or process standardisation across regions with varying maturity levels
• Strong Negotiator and Leadership skilll
• Sales Operations & Process Expertise with strong Analytical and performance management skills
• Strategic Thinker, able to absorb and analyse huge quantities of information to make informed decisions
• Natural ‘Arranger’ with a proven ability to organise resources and with a “can do / anything is possible” approach
• High attention to detail and data precision with a structured, methodical, and disciplined working style