We're looking for a Sales Operations Coordinator to join our Enterprise Operations Team, responsible for managing the end-to-end sales process from initial vehicle appraisal to final inspection and collection, with a focus on delivering a smooth customer experience.
Requirements
- Enterprise Customer Contact
- Follow a Structured Call Flow
- Manage Vehicle Profiling
- Set Expectations Clearly
- Coordinate Collections
- Process Vehicles End to End
- Handle Damage + Post sale queries
- Dealer Renegotiations
- Maintain Operational Accuracy
- Collaborate Cross-Functionally
- Achieve Performance Targets
Benefits
- £26,000 annual salary plus performance based commission
- Great work-life balance with standard shifts from 8:45am to 5:30pm
- Sea fronted office location with regular social events, office drinks, weekly massages and free snacks
- Flexibility to work from home 1 day per week
- Stock options
- Pension scheme
- Strong commitment to personal development
- Opt-in comprehensive health insurance
- Cycle to work scheme
- One paid volunteering day a year
- Generous parental benefits