Join iNFINITUM's team as our IT Support Manager and lead a team of professionals to oversee projects and ensure seamless service delivery and customer satisfaction.
Requirements
- Design work schedules and allocate resources effectively
- Organize engineering appointments and fieldwork
- Respond promptly to customer requests while meeting deadlines
- Manage SLAs, prioritize tasks, and track performance metrics
- Oversee spare parts inventory and stock management
- Assign tasks, evaluate performance, coach, and train team members
- Handle software-related issues and updates
- Coordinate with vendors and suppliers
- Maintain clear written and verbal communication
- Resolve complex problems and mediate team or client conflicts
Benefits
- Competitive Remuneration package
- Opportunities for Continuous Learning
- Medical plan
- Life insurance
- Work-Life Balance initiatives