Customer Success Manager
InfoSumLondon, England, United Kingdom
Posted February 25, 2026
Full Time
About the Company
InfoSum, a WPP-owned firm, is the world’s leading data collaboration platform that empowers enterprises to unlock the value of their first-party data without exposing it. Leveraging patented, cross-cloud, decentralized technology built on advanced privacy-enhancing techniques, InfoSum connects disparate data sources across the marketing ecosystem while keeping data in place. This approach delivers highly protected, real-time audience intelligence and enables marketers to create more personalized customer experiences without compromising privacy or violating regulations such as GDPR. By combining differential privacy, data normalization, and a clean-room environment, InfoSum offers the most secure, connected, and accessible data collaboration network in the industry.
Job Description
The Customer Success Manager is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product operations, and commercial teams to understand and implement a varied set of use cases.
Requirements
- Background in advertising technology
- Strong understanding of how data and identity is activated in the digital media ecosystem
- Clear written and oral communicator with emphasis on precision
- Demonstrable and consistent track record of successfully growing complex partnerships
- Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization
- An organized self-starter that can diversify their skillset to meet business priorities
- Excellent interpersonal and customer-facing skills
- A high level of curiosity and willingness to understand complex solutions designed to service customer needs
Benefits
- 25 days annual leave (excluding bank holidays) + a day off for your birthday + 2 Volunteering days
- Private medical insurance
- Life assurance - 4x your base salary
- Fantastic corporate discounts and mental wellbeing support, including a top of line EAP.
- Salary sacrifice schemes
- Enhanced Maternity, Adoption & Share Parental Leave
