Principal Consultant

Join Infosys and be part of a culture that's not just promised—it's certified. As a Principal Consultant, you'll design, develop and implement Incident, Problem, Change, Knowledge, CMDB, ITAM, Application Portfolio Mgmt, Service Catalog workflows, ITIL processes, UI/UX within ServiceNow platform and integrations with external systems.

Requirements

• Minimum of 8 years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
• At least 4 years of experience with ServiceNow
• Strong working knowledge in all aspects of ServiceNow Applications development
• Strong working knowledge in each of the following: ServiceNow, JavaScript, web services, JDBC, distributed computing and object orientated methodologies
• Strong working knowledge in UI (HTML5, XML, CSS) and CMS expertise in SNOW
• Design and development of RDBMS systems with Oracle, MySQL, MSSQL etc
• Familiarity with Unix, Linux, Shell Scripting
• Practical experience with agile methodologies/tools
• Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
• Experience in working with multi-vendor development environment
• Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information
• Experience of working with ServiceNow platform for global customers
• Experience of performance compliant design, sustainable solution architecture
• Integrations (Web services, REST API's)

Benefits

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing