Supervisor, Collections

As the Supervisor, Collections, you will oversee the credit and collections operations, ensuring timely recovery of receivables and maintaining strong client relationships. This role involves developing and executing collections strategies, leading a team, and collaborating with various departments. The ideal candidate will focus on reducing delinquency and enhancing cash flow across multiple business divisions.

Requirements

• Minimum of 5 years of progressive experience in credit and collections management, preferably within a multi-division or high-volume environment.
• Proven experience in a supervisory or management role focused on collections, with a demonstrated ability to lead a team and achieve measurable results.
• Strong ability to analyze financial data, assess credit risk, and make informed business decisions.
• In-depth knowledge of collection laws and compliance standards, including the Fair Debt Collection Practices Act (FDCPA), the Rosenthal Fair Debt Collection Practices Act, and other applicable federal and state regulations.
• Proficiency with accounting, ERP, and CRM systems such as NetSuite and Salesforce.
• Excellent communication, negotiation, and problem-solving skills.
• Advanced proficiency in Microsoft Excel and other reporting tools.

Benefits

• 401(k) Match
• Medical, Dental, & Vision Insurance
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Matching Gift Program
• Short/Long-Term Disability
• Life Insurance
• Accidental Death & Dismemberment (AD&D) Insurance
• Life Insurance
• Employer-funded Disability Insurance