Data Analist - Digital, Assisted & Customer Interactions

We are looking for a passionate data analyst to strengthen our team within the Tribe Growth. You will analyze customer behavior and translate it into actionable insights, improvement proposals, and campaign selections.

Requirements

• Master's degree in analytics, mathematics, or econometrics
• At least 5 years of experience in analytics
• Proven experience with SQL (SAS and/or Python are a plus)
• Experience with visualization and dashboarding tools (e.g., Cognos, Power BI)
• Strong analytical skills and experience in conducting complex analyses
• Ability to transform data into insights and present them in a clear and understandable way
• Customer-oriented mindset
• Strong stakeholder management skills, working effectively with data specialists, marketers, or risk colleagues
• Experience with agile ways of working is a plus

Benefits

• Competitive salary aligned with your skills and experience
• 36-hour (or 40-hour) work week
• 24–27 vacation days depending on your contract
• 13th-month salary and 8% holiday allowance
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Flexible working hours and hybrid working options
• Mobility card: choose your mode of transport for commuting each day, with free public transport on weekends
• Pension plan
• Personal growth opportunities and challenging work with endless possibilities
• Informal working environment with a diverse group of innovative colleagues