Data Analist - Digital, Assisted & Customer Interactions

ING is looking for a Data Analyst to strengthen their team, analyzing customer behavior and translating it into actionable insights. The role involves designing targeted campaign selections, developing reports, and supporting stakeholders with data-driven decision-making.

Requirements

• Master's degree in analytics, mathematics, or econometrics
• At least 5 years of experience in analytics
• Proven experience with SQL (SAS and/or Python are a plus)
• Experience with visualization and dashboarding tools (e.g., Cognos, Power BI)
• Strong analytical skills and experience in conducting complex analyses
• Ability to transform data into insights and present them in a clear and understandable way
• Hands-on mentality; you learn quickly and apply new techniques with ease
• Customer-oriented mindset
• Strong stakeholder management skills, working effectively with data specialists, marketers, or risk colleagues
• Ability to actively seek feedback and give feedback comfortably

Benefits

• Competitive salary
• 36-hour (or 40-hour) work week
• 24–27 vacation days depending on contract
• 13th-month salary
• 8% holiday allowance
• Individual Savings Contribution (BIS)
• Flexible working hours and hybrid working options
• Mobility card
• Pension plan
• Personal growth opportunities and challenging work with endless possibilities