Senior Customer Success Associate

InMobi Advertising is a global technology leader helping marketers win the moments that matter. We are looking for a passionate and strategic Senior Customer Success Associate to drive growth and excellence across InMobi’s publisher partnerships.

Requirements

• 2 - 4 years of experience in Customer Success, Account Management, or Publisher Monetization within the AdTech ecosystem (SSP, DSP, Ad Network, or Exchange)
• Strong understanding of programmatic yield optimization, header bidding, and ad-serving dynamics across App, Web, and CTV
• Proficient in interpreting performance data (CPM, fill rate, revenue, eCPM) to drive business conversations and actionable outcomes
• Proven ability to build trust and long-term partnerships with clients, balancing empathy with commercial accountability
• Skilled at cross-functional collaboration with Product, Operations, and Business Development teams to ensure holistic client success
• Excellent verbal and written communication skills, with experience in presenting insights and recommendations to senior stakeholders
• High bias for ownership, accountability, and operational rigor
• Growth mindset with a passion for solving complex challenges in a fast-evolving Ad Tech environment

Benefits

• Retirement Plan
• 401k Matching
• Tuition Reimbursement
• Generous Parental Leave