Women's Shelter Resident Advocate (On Call)

The Resident Advocate provides direct supportive services and supervision to homeless individuals in the women's shelter, including client intakes, activities of daily living, HMIS data entry, and referrals to community services.

Requirements

• High school preferred
• Ability to complete CPR/First Aid Training
• Prior direct support experience with individuals experiencing homelessness, mental health, substance abuse or other social issues
• Maintain flexible schedule and be available to work shifts on short notice
• Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health issues
• Knowledge of computer and Microsoft office suite (Word, excel, outlook and TEAMS)
• Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds
• Ability to provide good customer service
• Good verbal and written communication skills
• Good interpersonal and crisis intervention skills
• Ability to work well under high pressure
• Ability to work with minimal supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines