Database Marketing Operations & Delivery Lead
IntactToronto, Ontario, Canada • Montreal, Quebec, Canada • Saint-Hyacinthe, Quebec, Canada • Laval (administrative region), Quebec, Canada
Posted December 17, 2025
Full Time
About the Company
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
Job Description
Our employees are at the heart of everything we do. We are seeking a proactive, self-starting Database Marketing Operations & Delivery Lead to join our team. This role demands a high degree of autonomy and the ability to quickly shape and refine team operating processes.
Requirements
- Partner closely with the Database Marketing Manager in planning and detailing roadmaps
- Act as the primary point of contact for stakeholders
- Establish and continually refine intake procedures, SLAs, and stakeholder status updates
- Develop and manage comprehensive project plans
- Set up and lead agile ceremonies
- Build quarterly roadmaps and continuously groom the backlog
- Identify potential risks and issues, implementing proactive mitigation strategies
- Monitor the day-to-day progress of projects against established objectives, schedules, and budgets
Benefits
- Flexible work arrangements
- Professional development opportunities
- Competitive compensation and benefits
- Diverse and inclusive work environment