System Support Analyst
InTalent AsiaWestern Province, Sri Lanka
Posted December 12, 2025
Full Time
About the Company
InTalent Asia is a global HR services provider headquartered in Colombo, Sri Lanka, operating in over 20 countries across Asia, Europe, the Middle East, and North America. The company delivers end‑to‑end talent solutions—including recruitment, staffing, executive search, headhunting, PEO and EOR services, and staff augmentation—to help businesses scale and manage workforce compliance worldwide. Its distinctive value lies in a highly experienced, strategically focused team that customizes solutions to align with each client’s objectives while handling payroll, benefits, and regulatory compliance. By combining a broad geographic reach with a personalized, results‑driven approach, InTalent Asia empowers organizations to focus on core growth while we manage their talent needs.
Job Description
System Support Analyst Opportunity at InTalent Asia in Sri Lanka. We're looking for a dynamic individual to fill the role of System Support Analyst.
Requirements
- Excellent oral and written communication
- Knowledge about Agile, XP, TDD, SCRUM, Waterfall or V-Model
- Monitoring progress of request
- Escalating unresolved incidents
- Good to have ITIL
- Technical or functional understanding of Commercial Off-the-Shelf (COTS) applications
- Recording and maintaining information about the 'configuration items
- Emerging standards associated with IT practice nationally and internationally
- Aware of security threats and vulnerabilities that impact and emanate from system hardware, software and other infrastructure components