Information Technology (IT) Lead

The Information Technology Lead supports the Defense Language Institute Foreign Language Center (DLIFLC) Academic Network Labor Contract to administer, maintain, secure, and accredit the DLIFLC Academic Network. Responsibilities include providing high-level support to end users, developing solutions for complex network and server problems, and managing desktop, notebook, and tablet device set-up.

Requirements

• BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience.
• IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification.
• PMI Certification.
• Windows or Apple Certified Technician.
• Advanced knowledge of current Microsoft desktop and server operating systems.
• Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications.
• Advanced knowledge of computer and server hardware.
• Familiarity with network troubleshooting.
• Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro.
• Professional customer service skill.
• Must be resourceful and able to take initiative in a dynamic environment.
• Ability to troubleshoot technical problems effectively and efficiently.
• Secret Clearance.

Benefits

• Paid Parental Leave
• 401(k) with immediate vesting
• Medical, Dental & Vision Insurance
• Flexible Spending Accounts
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off & Holidays
• Earned Bonuses & Awards
• Professional Training Reimbursement
• Paid Parking
• Employee Assistance Program