Service Delivery Director
Integral Recruiting Services LLCKenosha, Wisconsin, United States • Kenosha, Wisconsin, United States
Posted January 31, 2026
Full Time
About the Company
Integral Recruiting Services is a staffing and consulting firm that specializes in IT, engineering, sales, finance, marketing, HR, and related fields. It offers a full suite of services—including strategic recruiting, contract staffing, executive placement, payrolling, proficiency testing, and background checks—to match specialized talent with clients' unique operational needs. The firm employs a partnership model, working closely with businesses to understand their challenges and identify professionals who can enhance processes and end‑user experiences. Integral differentiates itself by combining industry expertise with a personalized, consultative approach, avoiding the generic, one‑size‑fits‑all tactics common in the sector. For both job seekers and seasoned recruiters, the company promises a collaborative, value‑driven experience that prioritizes fit and long‑term success.
Job Description
A small, managed services provider is seeking an experienced Service Delivery Director to lead their service delivery operations. This hybrid role involves overseeing the Technology Service Delivery Manager, ensuring high-quality IT services to clients, and shaping the future of service delivery. The role offers a hybrid work model with flexibility to work remotely for part of the week, in the Kenosha, WI office.
Requirements
- Develop and execute strategic vision for service delivery operations.
- Manage Technology Service Delivery Manager.
- Collaborate with clients to understand their IT needs.
- Optimize ConnectWise processes.
- Establish and monitor KPIs.
- Allocate resources efficiently.
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Retirement plan options
- Ongoing training and professional development
