Sr Customer Success Manager (US, Remote)
Intel 471United States
Posted December 10, 2025
85000 - 105000 USD year
Full Time
About the Company
Intel 471 empowers enterprises, government agencies, and other organizations to win the cybersecurity war using real-time insights about adversaries, their relationships, threat patterns, and imminent attacks relevant to their businesses.
Job Description
Intel 471 is looking for a Sr Customer Success Manager to join their team, driving an exceptional customer journey from onboarding through renewal. The ideal candidate brings a blend of customer success expertise and cyber intelligence insight.
Requirements
- 5-7 years of experience in sales, customer service, or customer-facing roles
- 2-3 years of experience in the cyber threat intelligence space (preferred)
- Prior sales or sales-support experience required
- Experience working with Salesforce.com
- Exceptional time management, organization, and ability to prioritize multiple initiatives
- Strong attention to detail, self-motivation, and a positive, team-oriented mindset
- Excellent relationship building skills with the ability to network with peers, prospects, and customers
- Excellent oral and written communication skills with the ability to influence and persuade in a business environment
- Ability to maintain a consistently professional demeanor, conduct, and appearance, reflecting positively on the company's image
- Exhibit strong self-motivation and the ability to work autonomously with minimal supervision
- Ability and willingness to travel up to 15-20% of the time
Benefits
- Competitive compensation
- Remote-friendly culture
- Wellness programs
- Employee recognition program
- A variety of professional development opportunities
- Inclusive culture focused on people, customers, and innovation