Client Services Specialits - Security Transfers (German speaker)

Interactive Brokers Group, Inc. is seeking a motivated Client Services Specialist – Security Transfers with German language skills to resolve client inquiries, manage securities-related queries, and contribute to operational efficiencies. The role involves working closely with back office staff and clients globally to ensure timely and complete resolutions.

Requirements

• Resolving client enquiries via telephone, email, and online chat
• Working closely with back office to manage and resolve securities-related queries
• Supporting Operations Services in day-to-day Securities/Global Custody transactions
• Contributing to a culture of continuous improvement focused on client service
• Delivering excellent client service
• Fluent in English and German
• Adaptable, self-motivated, and continually seeking improvement