Guest Services Representative

Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties.

Requirements

• Represent hotel in a professional and courteous manner
• Check guests in and out in a timely and efficient manner
• Ensure reservations are taken correctly and courteously
• Notify General Manager or equivalent immediately of any guest, employee, or cash concerns
• Supervise property staff as needed
• Ensure compliance of safety and security standards
• Reports to the Regional Operations Manager in General Manager absence
• Responsible for bank deposits in General Manager absence
• Identify and follow up on life/safety issues and inspection issues
• Notify General Manager or equivalent immediately of any safety and/or security violations of policy
• Leave all desk and office areas in a clean and in a neat manner
• Handle administrative duties as assigned
• Take responsibility for insuring that property is always clean and free of any trash and debris

Benefits

• Easy to follow training programs & supportive team throughout the onboarding process
• Health, dental, vision, life and disability insurance for Full-time Employees
• 401k with company match
• PTO for Full-time employees
• Sundays off and No late shifts!
• Flexible schedules