Customer Success Associate
InvoiceCloud, Inc.United States
Posted November 19, 2025
60000 - 75000 USD year
Full Time
About the Company
InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space.
Job Description
InvoiceCloud is seeking a Customer Success Associate to build strong relationships with clients, manage day-to-day operations, and ensure clients are retained and realize the highest value from the platform.
Requirements
- Strong relationship management experience
- Proven track record of driving retention and growth
- Experience with electronic billing products and services
- Customer driven, results oriented, efficient, and willing to go the extra mile
- Outstanding verbal, written, presentation and interpersonal skills
- Self-starter with a demonstrated ability to achieve results
- Excellent time management, organizational and planning skills
- Experience using standard MS Office tools and Salesforce
Benefits
- Base salary
- Annual bonus or commission
- Overtime pay