Account Coordinator

Assist customers with product inquiries, provide first-class customer service, and help customers make informed decisions about products to purchase.

Requirements

• Superior verbal and written communication skills
• Proficient in Microsoft Office Suite
• Ability to multi-task in a demanding environment
• Organized and meticulous
• Strong interpersonal skills
• CX ticketing platform experience (Zendesk/Gorgias/Kustomer/similar)

Benefits

• Career growth & development
• Competitive Compensation Plan
• Group benefits including medical, dental, and vision benefits with 100% premiums paid by Ironwear
• Paid Time Off
• Paid Holidays
• 401k with company match