Our RV Resort General Manager is responsible for the operations and continued profitability of an Island Resort and serves as the day-to-day point of contact for guests & residents.
Requirements
- Ensure that departments achieve or exceed guest's service expectations
- Meet or exceed budgeted profit and margin for the resort
- Accurately forecast revenue/cost problems and manages the timing of discretionary expenditures to utilize cash flow
- Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
- Ensure resort staff is trained in financial control procedures for cash, vouchers, inventories, and receivables and that these procedures are regularly followed
- Ensures compliance with federal state & local agencies that regulate fair housing laws & resort operations
- Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites.
- Ensures bad debt is submitted to collections
- Identifies major revenue and expense opportunities and possible problems
- Assist team leaders in meeting and exceeding AOS goals
- Develop and implement marketing and sales plans based on demand segments
- Actively sell through sales calls, property tours, etc.
- Periodically inspect vacation rentals, resort facilities, building exteriors, parking lots, resort grounds, etc.
- Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our properties and employee discounts within your brand
- Discounts for friends and family within your brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
